As always, if you experience any discomfort, loosen the band, and if it persists give your wrist a break by taking it off.Ĭlick here for more info on wearing our products.
Lower the band on your wrist and loosen it after exercise. Our heart rate sensors work best when they maintain contact with your skin. During exercise, try moving the band higher on your wrist (2-3 finger widths above your wrist bone) to get a better fit so it’s secure, but not too tight. Wear the band loosely enough that it can move back and forth on your wrist. If any of those symptoms persist, please contact our customer support and consider contacting a dermatologist.Ĭlick here for more info on wearing our products. Remember, if you start to experience any skin irritation or other discomfort on your wrist or in your hand, such as redness, soreness, tingling, numbness, burning or stiffness, remove your device.Additionally, keep in mind that if you have eczema, allergies, asthma or other skin sensitivities, you may be more likely to experience skin irritation from a wearable device.Even though it is ok to shower with our water resistant products, not doing so reduces the potential for exposure to soaps, shampoos, and conditioners, which can cause long-term damage to the product and may cause skin irritation. A great time to do this is while you are showering. In general, it is always important to give your wrist a rest on a regular basis by removing the device for an hour or so after extended wear.If you experience any discomfort or irritation, loosen the band, and if it persists give your wrist a break by taking your device off.
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